Portfolio of Call Centers Entiende Inc., a company of Grupo IDM 
| Entiende Inc., a company of Grupo IDM |
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Entiende is part of Grupo IDM; a market research and business analytics firm with over 20 years experience, headquartered in Mexico City.
Entiende is the call center arm specialized in conducting surveys and interviews in Spanish. We provide quantitative market research using Computer Assisted Telephone Interviewing (CATI) and market research support for the Spanish speaking community in North America. Our unique technologies will transform your Spanish-speaking call center into a state-of-the-art customer analytics center.
Products and Services Entiende is committed to offer valuable products and services aimed at the Spanish-speaking community living in the U.S. -- making sense of Hispanics in your specific market. We specialize in:
· Full service market research · Outbound CATI survey field work · Customer analytics
Our promise to our clients: · Best-of-breed research – supported by innovative methodologies · Intercultural competence – sensitive to ethnic diversity · Native Spanish-speaking agents and managers
Client List MasterCard, Manpower, DHL, Ticketmaster, Dunkin’ Donuts, Mexicana Airlines and Tupperware Mexico.
Contact 6580 Via del Oro, San Jose, CA 95119 (408) 414 8182
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