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Eficasia
 
Eficasia, located in Mexico City, serves the insurance and financial industry. We partner with our clients to enhance their relationship with their customers to promote customer satisfaction and retention.
 
Our contact center has 500 workstations and is equipped with world class technology and telecommunications; all operated by some of the best qualified human resources in the industry. Our capacity allows us to handle large volumes of telephone calls (inbound or outbound) with the highest levels of service for our clients.
 
Eficasia is certified by the International Norm ISO 9001:2000 and in all their processes by SGS of Mexico, S.A. de C.V..
 
Staff
Our rigorous recruitment process identifies the best candidates that meet the client’s requirements.
We offer our staff comprehensive training at the end of which we conduct a certification process -- guaranteeing a high level of performance and quality standards.
 
Client List
Banamex Citigroup, HSBC, ADT, Nextel and Seguros AIG.
 

Contact

www.eficasia.com

6580 Via del Oro, San Jose, CA 95119

(408) 414 8201
 
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